Cookie Policy

This Cookie Policy explains how The Fresh 20, operated by Freshly, Inc., uses cookies and similar technologies across our websites, and it explains the choices you have. It works alongside our Privacy Policy, which describes the full set of information we collect and your privacy rights.

Last updated:

What cookies and similar technologies are

A cookie is a small text file placed on your device when you visit a website, and similar technologies include pixels, tags, and web beacons that work in comparable ways. These tools let a site function, remember the choices you make, understand how the site is used, and support advertising. A pixel or tag is a small piece of code that can load a cookie or send information about your visit to us or to a service provider. Throughout this policy, we use the word cookies to cover cookies and these similar technologies together.

The categories of cookies we use

We group the cookies and similar technologies on our site into four categories, described below.

Strictly necessary

These are required for the site to work and cannot be turned off in our system. They do things like keep you logged in, secure your account, remember items during checkout, and balance site traffic. Because the site cannot function properly without them, they do not require your consent.

Functional and preference

These remember choices you make so you do not have to re-enter them, such as display settings or a saved preference. They improve your experience but are not essential to the core service.

Analytics

These help us understand how visitors find and use the site so we can improve it, for example which pages are viewed and how people move through the site. We use Google Analytics and Google Tag Manager for this purpose. Google Tag Manager is a tag-management tool that loads and controls other tags on our behalf, including analytics and advertising tags.

Advertising and marketing

These help us measure and deliver relevant advertising, including on social platforms, and understand which ads lead to visits or purchases. We use a Meta (Facebook) pixel for this purpose.

The specific cookies in each category, with their providers, purposes, and durations, are listed in the table below. This table is generated from a regular cookie scan and stays current automatically.

 

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
redirection-display
Expiration
Function
Supports redirect handling in the admin.
Name
Expiration
Function
Used by WooCommerce to manage cart or product functions.
Name
Expiration
session
Function
Store browser details
Name
Expiration
Function
Remembers if you rated a product review.
Name
Expiration
Function
Set by Cloudflare for site security and performance.

Google Analytics

Marketing, Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Marketing

Name
gtmBrowserId
Expiration
Function
Set through Google Tag Manager to identify the browser for tag delivery.

Statistics

Name
Expiration
1 day
Function
Store and count pageviews
Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
1 year
Function
Store and count pageviews
Name
Expiration
1 minute
Function
Store number of service requests

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
lastExternalReferrerTime
Expiration
Function
Set by Facebook to record the time of the referring visit.
Name
multiFbc
Expiration
Function
Set by Facebook to measure ads and attribute visits.
Name
lastExternalReferrer
Expiration
Function
Set by Facebook to record where a visit came from.
Name
Expiration
2 years
Function
Store last visit
Name
Expiration
3 months
Function
Store and track visits across websites
Name
Expiration
1 year
Function
Store account details
Name
Expiration
3 months
Function
Store a unique session ID
Name
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
Expiration
90 days
Function
Store logged in users
Name
Expiration
2 years
Function
Provide fraud prevention
Name
Expiration
30 days
Function
Store a unique user ID
Name
Expiration
2 years
Function
Store browser details
Name
Expiration
1 year
Function
Store account details

Functional

Name
Expiration
1 week
Function
Read screen resolution
Name
Expiration
90 days
Function
Provide fraud prevention
Name
Expiration
session
Function
Store and track if the browser tab is active

Wistia

Statistics, Marketing

Usage

We use Wistia for video display. Read more about Wistia

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
Expiration
persistent
Function
Store if the user has seen embedded content

Marketing

Name
Expiration
persistent
Function
Store performed actions on the website

Pinterest

Marketing

Usage

We use Pinterest for display of recent social posts and/or social share buttons. Read more about Pinterest

Sharing data

For more information, please read the Pinterest Privacy Statement.

Marketing

Name
Expiration
1 day
Function
Store the user's usage history
Name
Expiration
1 year
Function
Set by Pinterest to measure ad performance and show relevant ads.
Name
_derived_epik_ls
Expiration
Function
Set by Pinterest to support advertising and measure ad performance.
Name
_pin_unauth_ls
Expiration
Function

Hotjar

Statistics

Usage

We use Hotjar for heat maps and screen recordings. Read more about Hotjar

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
Expiration
1 year
Function
Store a unique user ID

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cppro-ft
Expiration
Function
Stores your cookie consent choices.
Name
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
is_eu
Expiration
Function
Detects visitor region to show the correct consent banner.
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store accepted cookie policy ID
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
cp-pro-session-init
Expiration
Function
Marks the start of your session for consent tracking.
Name
cp-pro-page-views
Expiration
Function
Counts page views to manage consent display.

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
__mpq_517e881edc2636e99a2ecf013d8134d3_pp
Expiration
Function
Name
__mpq_517e881edc2636e99a2ecf013d8134d3_ev
Expiration
Function

How long cookies last

Cookies last for one of two spans, and both appear on our site. Session cookies last only for your current visit and are deleted when you close your browser. Persistent cookies stay on your device for a set period after your visit, so the site can recognize your device or remember your choices the next time you come back. The exact lifespan of each cookie is listed in the table above.

How you can control cookies

You have several ways to control cookies, and you can change your choice at any time. Your options are listed below.

  • Use our cookie preferences tool, available any time through the Cookie Preferences link in our website footer, to accept or reject non-essential cookies by category and to update your choice later.
  • Set your browser to refuse or delete cookies. Each browser handles this differently, and some features of our site may not work properly if you block or delete certain cookies.
  • Opt out of many advertising cookies through industry tools such as the Digital Advertising Alliance and the Network Advertising Initiative.
  • Use a recognized opt-out preference signal, such as Global Privacy Control (GPC), which lets you signal your choice through your browser or an extension. We treat a valid GPC signal as an opt-out of the sale or sharing of your personal information where the law requires it.

Where you live changes how this works

Your location changes how we handle non-essential cookies, because different laws apply. The two models are described below.

  • If you are in the European Union or the United Kingdom, we ask for your consent before setting non-essential cookies, and those cookies stay off until you accept them. You can accept all, reject non-essential cookies, or choose by category, and you can change your choice later.
  • If you are in California or another US state with a privacy law, non-essential cookies may load by default, and you can opt out. Because our advertising and analytics technologies may count as a sale or sharing of personal information under those laws, you also have the right to opt out of that activity. See our Do Not Sell or Share My Personal Information page, linked from our footer.

How we notify you of changes

We may update this Cookie Policy from time to time, and when we do we will revise the Last updated date at the top of this page. If the change is significant, we may also re-present the cookie banner so you can review your choices again.

Contact

Questions about this Cookie Policy can go to support@thefresh20.zendesk.com.

 

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