Updated July 2026
Most questions have a fast answer, and the quickest way to reach a real person on our team is by email. Whether something went sideways with your account or you just want to tell us a recipe landed well at your table, we read every message and we are glad to hear from you.
How to reach customer support
For anything to do with your account, billing, or a meal plan, email support@thefresh20.zendesk.com. It is the fastest way to get your issue resolved, and we reply within one business day, Monday to Friday.
Before you write, the FAQ answers most common questions right away, and you can manage your subscription anytime from your account.
Contacting The Fresh 20, frequently asked questions
How do I contact The Fresh 20 customer support?
Email support@thefresh20.zendesk.com for anything to do with your account, billing, or a meal plan. It is the fastest way to reach a real person on the team, and we reply within one business day, Monday to Friday.
How quickly does The Fresh 20 reply?
We reply within one business day, Monday to Friday. Email is the fastest way to get your issue resolved.
How do I manage or cancel my subscription?
You can manage or cancel your subscription anytime from your account at members.thefresh20.com, or email support@thefresh20.zendesk.com and the team will help.
How do I reach The Fresh 20 for press or partnerships?
For press, media, and partnership inquiries, email marketing@thefresh20.com.
Press and partnerships
For press, media, and partnership inquiries, email marketing@thefresh20.com. Tell us what you are working on and we will get back to you.
Our mailing address
The Fresh 20
1016 N Avon St
Burbank, CA 91505
